Browse Items (26 total)

  • Tags: Academic Libraries

Investigation of the Email Notice Issue in Aleph

admin,+Journal+manager,+07.Uncovering+email+notification-full.pdf
Based on experimental results and existing resources, the paper explored and identified the major contributing factors to the email notice issue, including local administrator status, Aleph client, mail server, Aleph system files, and security…

Position: 936 (218 views)

The Experience of International Students at Cross-Border University Libraries

admin,+Journal+manager,+04.The+Experience+of+International+Students-full.pdf
This article describes the results of a small research study investigating international student library use and perceptions in a cross-border setting. The graduate degree program at the center of this study is a binational joint degree M.A. program…

Position: 895 (229 views)

The Development of Academic Data Services in Canada and China: Profiles of Data Services at Fudan University and the University of Windsor.

admin,+Journal+manager,+08.Fudan_Windsor_new.pdf
A comparative perspective on the development of academic data services at Fudan University in China and at the University of Windsor in Canada.

Position: 936 (218 views)

Measuring an Academic Library’s Performance and Service: A Case Study in Georgia Southern University Library

admin,+Journal+manager,+06.lili_new.pdf
This paper shares the Georgia Southern University Library’s experience of LibQUAL in user-centered and service-oriented academic learning environment. On the basis of reviewing the library literature on LibQUAL, this study presents the process of…

Position: 803 (261 views)

Use of Open-Source Software to Enhance the Institution's Service

Use of open-source software to enhance the institution's service.pdf
Choosing the right Integrated Library Management Systems (ILMS) software is the most important step in the library automation process. To choose the right software librarians, need to analyze features in the module of each software and choose the…

Position: 559 (387 views)

Assess and Improve: A Case Study at Georgia Southern University Library

CALAannual2018_poster_CSLau.pdf
Method, Analysis, and Finding (Research): Case study method using surveys. (2) Description of Work in Progress, or Best Practice, or Innovative Services, or Community Development: Over the years, Georgia Southern University’s Henderson Library has…

Position: 149 (545 views)

Help-seeking in the academic library in the digital age: a review of the research and a conversation

2016 CALA MW_Burns_HelpSeeking In the Library.pdf
Asking for help with library research can be difficult for students for many reasons. In this presentation, I will discuss some of the research on the topic of help-seeking. Many students still use a traditional approach by talking to a librarian at…

Position: 226 (507 views)

Customer Relationship Management as an Imperative for Academic Libraries: A Conceptual Model-121 e-Agent Framework

This chapter proposes a conceptual model, the 121 e-Agent Framework, for Customer Relationship Management (CRM) in academic libraries. Linked data and Semantic Web are the core components of this model. The implementation of the Framework will enable…

Position: 104 (571 views)

Metadata Effectiveness in Internet Discovery: An Analysis of Digital Collection Metadata Elements and Internet Search Engine Keywords

This study analyzed digital item metadata and keywords from Internet search engines to learn what metadata elements actually facilitate discovery of digital collections through Internet keyword searching and how significantly each metadata element…

Position: 172 (531 views)

The State of Wireless Laptop Lending Programs: A Survey of Academic Libraries

Purpose – This paper seeks to learn, by way of a survey, what librarians at US colleges and
universities were doing and the issues they were encountering as they considered, developed, or
maintained wireless laptop computer lending programs (WLLP)

Position: 97 (582 views)