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Measuring an Academic Library’s Performance and Service: A Case Study in Georgia Southern University Library
This paper shares the Georgia Southern University Library’s experience of LibQUAL in user-centered and service-oriented academic learning environment. On the basis of reviewing the library literature on LibQUAL, this study presents the process of…
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Digital Reference: A Survey of Its Popularity As A Reference Tool And Technologies Used By The US Academic Libraries
A Survey report for how academic libraries provide and market digital reference, plus, what technologies they used.