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Measuring an Academic Library’s Performance and Service: A Case Study in Georgia Southern University Library
This paper shares the Georgia Southern University Library’s experience of LibQUAL in user-centered and service-oriented academic learning environment. On the basis of reviewing the library literature on LibQUAL, this study presents the process of…
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An Arrow to the Moon
Hunter Yee and Luna Chang don't know what the future holds for them, but they do know they want to escape from their parents' expectations and…