Assess and Improve: A Case Study at Georgia Southern University Library

Assess and Improve: A Case Study at Georgia Southern University Library

Method, Analysis, and Finding (Research): Case study method using surveys. (2) Description of Work in Progress, or Best Practice, or Innovative Services, or Community Development: Over the years, Georgia Southern University’s Henderson Library has been assessing its service performance, making improvements, and demonstrating its values. It has been applying various assessment tools and methods to evaluate its services and programs, and using the findings to make improvements. This poster will demonstrate how Henderson Library continuously assesses and improves its services with concrete examples using photos and graphs. (3) Discussion: How to better document and communicate its outcomes in order to prove its performance contributes to institutional goals and outcomes.

Lau, Clement Chu Sing

Chinese American Librarians Association

2018-06-24

Creative Commons Attribution 4.0

application/pdf

eng

Presentation files; Text

Lau, C. S. (2018). Assess and improve: a case study at Georgia Southern University Library. The Chinese American Librarian Association (CALA) 2018 Annual Conference Poster Session. New Orleans, LA, June 24, 2018.