This presentation is going to introduce an innovative reference service model – Tele-Reference, which was developed and implemented by the University of Central Florida (UCF) Libraries throughout the COVID-19 pandemic. Continuity of service…
On May 7, 2021, CALA Southeast Chapter and Southwest Chapter held a joint virtual conference. The event featured an opening speech delivered by Yao Hong, CALA President of 2020, and four presentations. The presentations focused on the challenges…