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Improvisation in Improbable Times: Pivoting to a Tele-Reference Service Model
This presentation is going to introduce an innovative reference service model – Tele-Reference, which was developed and implemented by the University of Central Florida (UCF) Libraries throughout the COVID-19 pandemic. Continuity of service…
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The Ugly Vegetables
A young girl wishes her family's garden is full of vibrant flowers like everyone else's. Instead, it's full of bumpy and prickly vegetables. However,…