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This poster showcased an in-house help desk ticketing system developed at the Central Washington University Libraries. The functionality includes a friendly interface, a dropdown list of problem categories, email notification, ticket monitoring and…

A slideshow video created for the 2011 CALA Midwest Chapter Annual Conference.

Scientists and researchers are always exploring better and more effective ways to search, organize, and create academic literature. Based on such a need, a new software, Docear, also Known as an ‘academic literature suite’ was first developed in…

Research and reports on Digital humanities (DH) projects have been on the rise and DH has been widely adopted by many libraries across the country. What is Digital Humanities? What does it do to us? What skills do we need to have? What tools do we…

Olivia Tong's anxiety takes the form of a ghostly and mean inner voice named Viola. Viola is there to create self-doubt, feed on Livy's fears, and interfere when Livy begins to make friends. Livy wonders if her parents will understand her requests…

Doctoral dissertation by Michael Furlong, submitted in Spring 2022 to the College of Community Innovation and Education at the University of Central Florida, under the Educational Leadership and Higher Education program, and advised by Thomas Cox.…

Mang Sun, Fondren library at Rice University where he is the systems librarian.