Delivering the Library to the User, Wherever They Are

Delivering the Library to the User, Wherever They Are

Charbonneau, Jackson; Sanger, Stephanie; Zhang, Wei

Chinese American Librarians Association Canada Chapter

2024-02-12

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eng

Text; Presentation

In the dynamic world of digital resources and evolving user expectations, academic libraries continually strive to adapt to their users' needs. This presentation focuses on our experience implementing Lean Library, an innovative browser extension designed to enhance access to library resources. In 2022, McMaster Libraries adopted Lean Library, aiming to seamlessly connect users to our digital collections, regardless of their physical or virtual location. Join us as we unpack the why and how behind choosing Lean Library and how it benefits our users. We will delve into our marketing strategy, including physical and virtual promotional efforts, and outreach through library info sessions, workshops and classes. To gauge the impact of our efforts, we will examine key metrics, including vendor-provided statistics, website traffic, social media engagement, and the use of our LibGuide. This session provides valuable insights for libraries seeking to enhance user experiences in the digital age.