Browse Items (2 total)

  • Tags: Digital reference

Delivering reference services on the Web: An investigation into the current practice by academic libraries

This article describes a study on web-based reference services in academic libraries. A random sample of 362 institutions was taken from Peterson's Four-Year Colleges 2013. The authors scanned each library's website for reference-related activities,…

Digital Reference: A Survey of Its Popularity As A Reference Tool And Technologies Used By The US Academic Libraries

A Survey report for how academic libraries provide and market digital reference, plus, what technologies they used.