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Why do Libraries Need to Offer Tech Help: An Ethnographic Study Based on the Urbana Free Library
The Urbana Free Library provides patrons with tech help through its Computer Lab program. The program helps patrons solve various problems they encounter when using any digital device. This poster presents an ongoing ethnographic study that examines…
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Assessing the Appropriateness of Your Collection
It has been over 30 years since the initial publication of the WLN Collection Assessment Manual. This manual established a comprehensive framework…