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Why do Libraries Need to Offer Tech Help: An Ethnographic Study Based on the Urbana Free Library
The Urbana Free Library provides patrons with tech help through its Computer Lab program. The program helps patrons solve various problems they encounter when using any digital device. This poster presents an ongoing ethnographic study that examines…
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Libraries in Transition: From Integrated Library Systems to Library Services Platforms Rider University Library Faculty Development Day
Discussion about the future of ILS.