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An In-house Help Desk Ticketing System: Features and Benefits
This poster showcased an in-house help desk ticketing system developed at the Central Washington University Libraries. The functionality includes a friendly interface, a dropdown list of problem categories, email notification, ticket monitoring and…
Position: 462 (402 views)
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Luck of the Titanic
Valora "Val" Luck, a biracial teenager, seeks to reunite with her twin brother Jaime and is convinced that a famous circus founder aboard a new…