Tips and Challenges of Virtual Multicultural and Multilingual Programs


Tips and Challenges of Virtual Multicultural and Multilingual Programs


Queens is one of the most linguistically and ethnically diverse county in the nation. 48% of its residents were born outside of the US, and more than 100 languages are spoken at home in Queens. Queens Public Library at Flushing has the collection of books and magazines in 40 languages, and multimedia in 27 languages, and it is called by library users “The Book House for Immigrants”. In 2019, QPL at Flushing launched a Culture Bridge Program Series. Staff strive to create bilingual flyers, promote programs in both languages, and encourage presenters to discuss relevant culture aspects during programs. The goal is to provide an opportunity for culture education, and bridge culture understanding and respect.
QPL at Flushing also launch a Life Connection Program Series, which focus on topics that are related to daily life, with the goal to help audience improve the quality of life. Many of those programs were bilingual programs or presented in languages other than English. Staff offer on-going multilingual programs such as story time for kids, computer and technology classes. The Chinese book discussion and culture programs are very popular.
The multicultural programs have represented many different cultures, and the multilingual programs have been presented in Chinese, Spanish, Korean, Japanese and Hindi. The virtual programs not only attracted local audience, also attract international audience.


Zeng, Yang


Chinese American Librarians Association








Poster; Text

Date Issued


Bibliographic Citation

Zeng, Y. (2021). Tips and challenges of virtual multicultural and multilingual programs. The Chinese American Librarians Association (CALA) Annual Conference 2021 poster session. Online. June 23, 2021.

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Tips and Challenges of Virtual Multicultural and Multilingual Programs.pdf


Zeng, Yang, “Tips and Challenges of Virtual Multicultural and Multilingual Programs,” CALASYS - CALA Academic Resources & Repository System, accessed December 2, 2021,