Supporting Equal Access for People with Disabilities: A Task-oriented Testing Analysis for Alternative Format Collection System in Taiwan

Supporting Equal Access for People with Disabilities: A Task-oriented Testing Analysis for Alternative Format Collection System in Taiwan

This study investigated the opinions and experiences of various disability groups in using the Alternative Format Collection System (AFCS) established by the National Taiwan Library in 2012. Key findings include difficulties with inputting account numbers, interpreting online instructions, and sorting through search results. Participants with visual impairment had the most challenges operating the system. Most participants were satisfied with the system but found the operation to be cumbersome. Participants preferred simple and intuitive search methods and recommended changes to the system interface and wording to improve accessibility. Overall, the study highlights the importance of designing information systems that are accessible to people with different types of disabilities.

Lin, Chiao-Min；Huang, Yu-Ting

Chinese American Librarians Association

2023-06-24

This resource may be protected by copyright. You may make use of this resource, with proper attribution, for educational and other non-commercial uses only. Permission to reproduce the resource beyond the bounds of Fair Use or other exemptions to copyright law must be obtained from the copyright holder.

application/pdf

eng

Text; Poster

Lin, C. M. & Huang, Y. T. (2023). Supporting equal access for people with disabilities: A task-oriented testing analysis for alternative format collection system in Taiwan. The Chinese American Librarians Association (CALA) Annual Conference 2023 poster session. June 24, 2023.