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Purpose - This paper aims to report on a study of an academic library's wireless laptop lending service. The authors believed that the unexpectedly low usage level of the Monmouth University Library's Laptop Lending Service (LLS) could best be…

This presentation is going to introduce an innovative reference service model – Tele-Reference, which was developed and implemented by the University of Central Florida (UCF) Libraries throughout the COVID-19 pandemic. Continuity of service…