Browse Items (3 total)

  • Tags: University libraries

Improvisation in Improbable Times: Pivoting to a Tele-Reference Service Model

CALA-SE-SW-2021.pdf
This presentation is going to introduce an innovative reference service model – Tele-Reference, which was developed and implemented by the University of Central Florida (UCF) Libraries throughout the COVID-19 pandemic. Continuity of service…

Position: 444 (154 views)

A University Library Laptop Lending Service: An Analysis
Using Two Student Surveys

Purpose - This paper aims to report on a study of an academic library's wireless laptop lending service. The authors believed that the unexpectedly low usage level of the Monmouth University Library's Laptop Lending Service (LLS) could best be…

Position: 96 (230 views)