Browse Items (22 total)

This poster showcased an in-house help desk ticketing system developed at the Central Washington University Libraries. The functionality includes a friendly interface, a dropdown list of problem categories, email notification, ticket monitoring and…

Stories from Queens Public Library. Poster presented at the Chinese American Librarians Association (CALA) Annual Conference 2022 poster session.

This poster illustrates the process of designing a credit information literacy course as a viable alternative to the traditional one-shot library instruction mode. The poster showcases the significance of building a semester-long information literacy…

A presentation on the information consultation services provided at the Kunming Medical University Library. It's presented at the CALA Northeast Chapter Annual Meeting on April 27, 2023.

At the University of Houston Libraries, every request for data, text collections or access to text mining environments resulted in panic! There was no established workflow and steps had to be retraced and reestablished each time a new request came…

Through innovation and adaptation, the Illinois Fire Service Institute (IFSI) Library has enhanced its capabilities to serve users, expanded its collection of digital resources across various types, and extended its reach to more individuals and…

In this keynote presentation, librarians Danielle Rapue and Ray Pun will share how they have engaged with their learners at a community college and at a graduate program and focusing on equity, diversity, inclusion, and accessibility. From digital…