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An In-house Help Desk Ticketing System: Features and Benefits
This poster showcased an in-house help desk ticketing system developed at the Central Washington University Libraries. The functionality includes a friendly interface, a dropdown list of problem categories, email notification, ticket monitoring and…
Position: 438 (283 views)
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Silence that Binds Us
Life turns upside down for May when Danny, her brother, commits suicide. The news sends shockwaves through their community, and whispers soon start…