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The Chinese American Librarians Association (CALA) currently uses three social media channels, CALA Facebook, WeChat, and YouTube. In order to improve their presence and better serve the CALA members, CALA's first social media survey was conducted at…

As library functions are evolving, many academic libraries are redesigning or renovating their library space to meet the changing needs of their users. This case study describes how a branch library in a Canadian research university reached out to…

To make the Chinese American Librarians Association (CALA) a stronger organization and to serve its members more efficiently and effectively, CALA’s Assessment and Evaluation Committee designed an online survey and distributed it to all members…